Shipping, Returns & Exchanges

Because many pieces are vintage or one of a kind, policies can differ from item to item. Before you buy, scroll to the “Shipping and return policies” section of the listing on Etsy — it shows processing time, shipping cost, delivery estimate, and whether returns or exchanges are accepted for that piece.

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Orders ship from California. See each item's details for processing times and estimated arrival times — they're shown on the listing and confirmed at Etsy checkout. Once your order ships, Etsy will send your tracking details.

For US deliveries, Etsy policy requires that import duties and fees are included in the checkout price. Non-US buyers may need to pay these fees upon delivery. You can message Wendy through Etsy to confirm how these fees will be paid for your order. Please note that customs-related delays are outside our control.

Payments are handled securely by Etsy. Accepted options include Etsy Gift Cards and Etsy Credits, along with the payment methods shown at checkout. Etsy keeps your payment information secure — Etsy shops never receive your credit card information.

See each item's details for return and exchange eligibility. Where a listing accepts returns or exchanges, please contact Wendy within the time window shown on that listing. Return shipping is usually the buyer's responsibility unless the item arrived damaged or not as described.

Items should come back unworn, unwashed and in their original condition. Vintage pieces are sold as described, including any natural signs of age noted in the listing.

Cancellations are accepted. To cancel an order, request it within 1 hour of purchase through your Etsy account, or message Wendy through Etsy.

If something arrives damaged or isn't what you expected, message Wendy through Etsy right away with photos. She'll make it right, and Etsy's Purchase Protection also covers eligible orders.

Velvets, vintage textiles and hand-embellished pieces are delicate. We recommend gentle hand washing or dry cleaning and following any care notes in the listing.